What clinical services does the ISIC provide? A full list of clinical departments within the Trust is available
in the Our Services section of this website.
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How can I find a phone number? Just call the Trust's switchboard number - 011 4225 5225 - and ask
for the name of the service or person you want.
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Where can I find information on
how to get to the hospitals? Information on travelling to and between the hospitals can be found in
the Visiting Us section of this website.
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Do you have maps of the hospital sites? These are available on our Maps and Leaflets page.
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How can I check my appointment date and time? You should have received a letter with your admission date and details
about where to go. If you are uncertain about when to come in or where to
go, please telephone the contact number on your letter.
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What if I can't attend my appointment? If you cannot keep your appointment, or you need to change the time and
date, please telephone the number on your appointment letter as soon as
possible. This will allow us to rearrange your appointment and to give your
appointment to someone else.
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What if I can't make my admission date?
If you are unable to make your admission date, please call the number on
your letter immediately so that we can rearrange your appointment and give your
bed to someone else. If you fail to contact us, it may affect your position
on the Trust's waiting list.
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Will I be allowed to smoke in hospital?
No. Smoking is not permitted in any of the Trust’s premises.
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What do I need to bring with me to hospital? Information is provided in the Your
inpatient stay and Your
outpatient stay pages in the Patient Care section.
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What are the visiting times?
Visiting hours vary from ward to ward. A nurse will be able to tell you the
visiting times on your ward when you arrive.
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How much is visitor parking at each hospital
site? Information on car parking is available on the Travelling
to ISIC Hospital pages.
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What are the names of the Board of
Directors?
Read all about our board of directors in the webpages describing the
organisational structure on this website.
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How can I apply for a work placement? Information on work placements / work experience is available in the Working
at the Career section.
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How can I apply for a job? You can search for a job and download further details and application
forms in the Current vacancies section.
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How can I make a complaint? Further
information is available here.
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How do I use this website? Help and advice is
available here. There is also a link to the help page at the bottom of each
page on this website.
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I can't find my question listed here, what
shall I do? Contact the appropriate department via the Contact
us page, and we will do our best to answer your questions. You can also suggest
a question that you think should be added to this list of FAQs.
If you have an urgent query, ring the ISIC's main switchboard - 011 4225
5225.
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